Mindsync ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or interact with our Services. By using our Website, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide Directly
- Contact details (name, email, phone number)
- Messages submitted through contact forms
- Information shared during service inquiries or consultations
- Any files or documents voluntarily uploaded or shared with us
1.2 Automatically Collected Information
- IP address, browser type and version, device information
- Pages visited and time spent, referring URLs, general usage statistics
1.3 Cookies & Tracking Technologies
We use cookies and similar tools to maintain essential website functionality, improve loading performance, analyse site traffic and usage, and measure marketing or campaign performance. You may disable cookies through your browser settings, but some features may not function properly.
2. How We Use Your Information
- Respond to inquiries or communicate with you
- Provide advisory, consulting, or digital services upon request
- Improve website design, speed, and security
- Analyse how visitors use our Website
- Detect and prevent abuse, fraud, or unauthorized access
- Comply with legal or regulatory obligations
We do not sell or rent your personal information.
3. Legal Basis for Processing (GDPR)
- Legitimate Interest — Improving our Website, responding to inquiries, ensuring security
- Consent — When you submit forms or accept cookies
- Contractual Necessity — When preparing or performing a service agreement
- Legal Obligation — When retaining data is required by law
4. How We Share Information
We may share your information only with service providers who assist with hosting, analytics, communication tools, or infrastructure; business partners when necessary for delivering requested services; and legal authorities if required for compliance, investigation, or enforcement. We never share information for advertising resale or unrelated commercial gain.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal, tax, or business requirements, and for internal analysis and audit documentation. Data related to service inquiries may be retained for internal record-keeping even if the project does not proceed.
6. Data Security
We implement commercially reasonable administrative and technical safeguards to protect your data from unauthorized access, loss or alteration, and misuse or disclosure. However, no method of internet transmission or storage is completely secure. Use of the Website is at your own risk.
7. Your Rights
- Access your personal data
- Request correction of inaccurate information
- Request deletion ("Right to be forgotten")
- Object to or restrict processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us at info@mindsync.cc.
8. Third-Party Services
Our Website may use third-party tools such as analytics providers, communication or form-handling systems, and hosting and infrastructure partners. These third parties operate under their own privacy policies. We encourage you to review their policies for more details.
9. International Data Transfers
As a globally operating digital solutions company, Mindsync may process or store information on servers located outside your country of residence. When transferring data internationally, we ensure safeguards consistent with applicable regulations.
10. Links to External Websites
Our Website may contain links to external sites. We are not responsible for their content, their privacy practices, or any consequences of accessing third-party websites. Use external websites at your own discretion.
11. Children's Privacy
Our Website and Services are not intended for children under 18. We do not knowingly collect information from minors. If you believe a minor has provided personal data, please contact us so we may delete it.
12. Changes to This Privacy Policy
We may revise this Privacy Policy as our business evolves or legal requirements change. The "Last updated" date will always reflect the most recent version. Continued use of the Website signifies acceptance of the updated Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, contact us at: